Rob asks the right questions at the right time. He’s very direct at putting his finger on stuff that is not obvious to anyone but in fact is preventing progress.
We had a situation with the executive team where better decisions were not being made because concerns and differences stayed below the surface only to fester up later. He helped us learn to disagree productively, stay with the issues, not sugar coat things or get side tracked with blame. The change was that ‘bad news traveled fast’ without repercussions so we could learn from our mistakes and not have to redo our decisions.
If you’re wondering, ‘am I getting everything I can from people – their full thinking, ideas, and contributions’ then Rob really can make the difference.