Change is as much an emotional process as it is an administrative one. Regardless of well intended plans and policies,  people may find their way to change more through the opportunity of adapting to the clearly defined presence of the one leading change. That’s why a better … [Read more...]

Being in the consultant role is to be naturally ‘caught’ between the hopes of your client and the challenges of turning those hopes into reality. The emotional triangle: You . . . your client . . . the results she seeks.  How to help without rescuing, without interfering, without … [Read more...]